They had a PowerPoint presentation on the customer support ladder from Trainee to Customer Support Representative to CS Agent to Lead to Manager…but there’s zero PowerPoint slides on the steps needed to advance from where I’m at right now. I don’t have a roadmap. And I like that. I like the pressure that comes with selling my stuff to ha…

Learning to dance when you think you’re falling
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talia jane

Ali M Collins

Ali M Collins

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1 min read
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Apr 10, 2016

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This is not the easy path, but the steps you are taking will lead to a rewarding life.

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Ali M Collins

Written by Ali M Collins

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mom of twins. education nerd. public school warrior. reformed cat-lady. amateur urbanist. social justice addict. BLERD. & most recently Board of Ed Commissioner

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